CustomerPortal & Reporting
At Phoenix Environmental, we provide our customers with a bespoke customer portal designed to make waste management simple, efficient, and fully transparent. Here’s what you can expect:
Streamlined Management
- Stock Requests: Quickly request and manage stock with a clear delivery log.
- Collection Requests: Submit and track collection requests seamlessly.
Real-Time Updates
- SMS Notifications: Stay informed with updates on collection dates, driver ETAs, and service changes.
- Live Waste Tracking: Monitor your waste from collection to safe, compliant disposal.
Compliance Made Simple
- Duty of Care Documentation: Access and store all Hazardous Waste Consignment Notes (HWCN) and duty of care documents in one convenient location.
- Diary View: Keep track of past and future collections with an easy-to-use calendar view.
In-Depth Reporting
Our portal features a powerful reporting module that allows you to generate detailed reports, including:
- Collection summaries and service utilisation.
- Waste stream breakdowns by type, volume, or location.
- Environmental impact metrics, such as recycling rates and carbon footprint data.
- Stock delivery tracking and usage trends.
- Compliance audits and documentation logs.
With these tools at your fingertips, you’ll have everything you need to manage your waste effectively, stay compliant, and contribute to a more sustainable future.